Post by BirdDog on Nov 14, 2005 8:04:18 GMT -5
I was just wondering if it is me, but ya'll know that I am in Iraq and I really have to pay for every minute on the phone. Well a few days ago I called them and was asking about ladder bars that attach to the bottom of your rear U bolts which never thought it would be a hard question.
Well to make a long story short, I was on hold for about 5 to 7 minutes and then another person came on the line and ask what I was looking for, so I proceeded to tell him and he said hold a minute. By that time I was getting pissed but I thought to myself not a problem... Guess what happened he did not come back for about 10 minutes and I told that sorry SOB off and I wanted to talk to the manager. I told him before that I was over seas and just wanted to know if the stocked that item and what the price was. EASY ? Well the manager happened to not be there...
So after two salesman, 20 minutes, and about 15 dollars in phone minutes I never got the answer. The guy took my email and said he will email me the price that day. Man I was F-ing HOT...... So now I am waiting for a email about them ladder bars for two days. And to tell you the truth I dont recommend them to anyone for service issues. I bought my lift from them but it was through a 4x4 shop fo I hope it is all good.
Ok well I thought I would tell my story ad wondering if ya'll have had the same problems I just had with FTS.
Well to make a long story short, I was on hold for about 5 to 7 minutes and then another person came on the line and ask what I was looking for, so I proceeded to tell him and he said hold a minute. By that time I was getting pissed but I thought to myself not a problem... Guess what happened he did not come back for about 10 minutes and I told that sorry SOB off and I wanted to talk to the manager. I told him before that I was over seas and just wanted to know if the stocked that item and what the price was. EASY ? Well the manager happened to not be there...
So after two salesman, 20 minutes, and about 15 dollars in phone minutes I never got the answer. The guy took my email and said he will email me the price that day. Man I was F-ing HOT...... So now I am waiting for a email about them ladder bars for two days. And to tell you the truth I dont recommend them to anyone for service issues. I bought my lift from them but it was through a 4x4 shop fo I hope it is all good.
Ok well I thought I would tell my story ad wondering if ya'll have had the same problems I just had with FTS.
